Shipping policy

Here’s a comprehensive, professional shipping policy you can use for The Sprayed Edge:

Shipping Policy – The Sprayed Edge

At The Sprayed Edge Indie Bookstore, we take pride in carefully packaging and shipping your orders so they arrive safely and in excellent condition. Please review our shipping policy below before placing your order.

Shipping Methods

We offer the following United States Postal Service (USPS) shipping options at checkout:

  • USPS Media Mail

  • USPS Ground Advantage

  • USPS Priority Mail (Flat Rate)

  • USPS Priority Mail Express (Flat Rate, where applicable)

Customers are responsible for selecting their preferred shipping method during checkout. Delivery speeds and pricing vary depending on the option chosen.

Processing Time

  • Orders are typically processed within 2–5 business days (excluding weekends and holidays).

  • During high-volume periods (sales, launches, holidays), processing times may be extended.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Costs

  • Shipping rates are calculated at checkout based on USPS pricing and the shipping method selected.

  • We do not control USPS pricing and do not guarantee delivery timelines.

Delivery Estimates

Estimated delivery times (once shipped):

  • Media Mail: 2–10 business days (not guaranteed)

  • Ground Advantage: 2–5 business days

  • Priority Mail: 1–3 business days

  • Priority Mail Express: 1–2 business days (guaranteed by USPS)

Please note: These are USPS estimates and are not guaranteed by The Sprayed Edge.

Shipping Insurance & Liability

All shipments are covered by standard USPS insurance, where applicable.

  • Once a package is accepted and scanned by USPS, The Sprayed Edge is no longer responsible for the shipment.

  • Any issues related to lost, delayed, or damaged packages must be handled directly with USPS.

Damaged, Lost, or Missing Packages

If your package arrives damaged or is lost in transit:

  1. Retain all packaging materials and contents.

  2. File a claim directly with USPS using your tracking number.

  3. Claims can be filed at: https://www.usps.com/help/claims.htm

The Sprayed Edge does not process refunds or replacements for items that are lost or damaged in transit once they have been shipped.

Incorrect Addresses

  • Customers are responsible for providing an accurate shipping address at checkout.

  • We are not responsible for packages delivered to incorrect or outdated addresses.

  • If a package is returned to us due to an incorrect address, the customer will be responsible for additional shipping fees to resend the order.

International Shipping

  • At this time, The Sprayed Edge may limit or not offer international shipping (customize as needed).

  • If offered, customers are responsible for customs fees, duties, and taxes imposed by their country.

Order Issues

If you receive the wrong item or your order is incomplete due to an internal error, please contact us within 5 days of delivery at:
[Insert your customer service email]

We will work quickly to correct any mistakes on our end.

If you want, I can tighten this into a more legal “Terms of Service style” version or match it exactly to your website’s gothic/dark brand tone.